All original spare parts and accessories are available directly on our website. Make sure to enter the correct model of your kitchen hood in the search bar to find compatible items.
The model of every product is indicated on the rating plate. There is a 12-digit code on the plate which starts with “208” called 12NC. You normally have to remove the aluminium filter grille to access the rating label. In some models, however, the rating label is also duplicated in the product documentation.
You can find the right spare part code by contacting our virtual assistant. Our customer support team is available to assist and guide you through solving the problem, making sure you get the correct spare part and/or accessory for your product.
If the spare part code you need is not available, please contact our customer service team. We will provide personalised assistance and work with you to find the best solution.